Answers, without the guesswork.

Choose Create account, enter your name, email and password, then confirm the verification link sent to your email. Creating an account is free and does not start a subscription.

No. Use the one-time email-link option on the sign-in page. To add a password to the same account, use Forgot password with that email address.

Choose Forgot password on the sign-in page. Open the emailed link within 15 minutes and choose a new password. Reset links work once. A successful reset signs out previous sessions.

Check your spam folder and confirm the address you entered. Delivery may be delayed by your email provider or our hosting mail system. Contact support if it does not arrive; do not share your password or verification link.

No. Address verification only confirms ownership. Use Mailbox connections in your account for a separate provider authorization step when available. Buttons remain disabled until provider setup is complete. Only eligible paid connections are scanned.

No. Billing is currently in a test environment and public checkout is disabled. No test action activates automatic inbox monitoring or charges a real card.

The proposed monthly test pricing is $8 for one inbox, $7.20 each for 2–4 inboxes, and $6.40 each for 5–50 inboxes. The discount applies to every purchased seat. Live pricing will be confirmed before sales open.

Sign in to your account and open Billing & invoices. Once you have a billing customer record, Stripe’s secure portal provides invoice history and payment-method management.

No. Removing a verified address does not change the number of purchased seats. Use billing settings to review and adjust your subscription when billing is available.

Yes. The cancellation flow can offer an eligible account a one-time incentive, but accepting it is optional. You can decline and continue cancellation. Cancellation is configured for the end of the current paid period.

No. Results are a second opinion based on the signals available, not a guarantee. If money, account access or sensitive information is involved, contact the organization through an independently verified channel.

Avoid following the message’s links or sending information. Open the brand’s official app or type its known website address yourself. If you already shared credentials, change them through the official service and contact its support.

On-device checks use local rules. When AI checks are available, you can explicitly consent to send text or a URL through MailReal to OpenAI. Website checks can inspect HTML and redirects, but do not prove authenticity. Connected monitoring requires a separate authorization and eligible paid capacity. Provider controls stay disabled until configured.

Describe the problem, what you expected and any error shown. Include the relevant invoice number if it is a billing issue. Never include passwords, full card details, sign-in links, or complete sensitive emails.